Insurance Update - Staying Covered: Health Insurance Trends 2020
Table of Contents
- Okay miriam i think we'll start well i'll tell you what i'm gonna um...
- For very many people so as i said that erosion of job-based...
- Plans and what that means is the percentage of...
- Call and and with bleeding disorders are the products that are so essential...
- To have to do is you sign up for a health plan in open...
- Threats on the horizon and the big one is a lawsuit that is...
00:00
okay miriam i think we'll start well
i'll tell you what i'm gonna um
i'd like to introduce myself briefly for
anyone who doesn't know me uh although i
hopefully uh
all your registrants do my name is eric
iglooski i'm the
social worker and the vice president of
clinical services here at the mary
goolie center
here in rochester new york and i
appreciate folks joining us today
for this very important session that is
hosted by the mary goolie center but
sponsored and provided by the hemophilia
federation of america
so without further ado i'd like to
00:32
introduce our our special guest
expert speaker miriam goldstein
i'd like to think as an old friend of
mine at this point in the community and
uh someone i'm
proud to have seen shine brightly in
many different capacities
in different different areas for the
bleeding disorders community nationally
maryam lives in arlington virginia and
she's a mother of two adult sons with
hemophilia
miriam is the policy director and
principal legal counsel at the
hemophilia federation of america
where her work includes monitoring and
01:03
analyzing federal legislation
and regulations impacting patient access
to care
insurance medicaid and medicare issues
blood safety
and more before joining hfa miriam
worked as a lawyer with the federal
government
and volunteered for many years with her
local hemophilia
association and the committee of ten
thousand
i'm very grateful that miriam would
choose to spend a little bit of a
saturday afternoon with us
and uh i'm gonna let miriam uh now speak
about this complicated uh insurance
landscape that we all deal with in this
01:35
day and age
thank you so much eric and thank you so
much for those very kind words it's
it's a great pleasure to be here with
you i wish i could be
in rochester in person um as i've gotten
to do in
other years um but uh
this is the next best thing and this is
what we do in 2020.
um so i wanted to talk about staying
covered and about health insurance
trends in 2020 and i i
would love it eric if you would shine in
02:07
as
appropriate because we're a small group
and
you know especially on new york specific
issues you will have so much more
expertise than i have but i will
present kind of the national overview um
both where we are today in terms of
insurance
what people can be thinking about as we
enter the open enrollment period for the
coming year
and then trends on the horizon so
02:36
just a quick word about hfa hfa's
hemophilia federation of america
we celebrated our 25th anniversary last
year
we are a national non-profit
organization that assists educates and
advocates
for individuals and families with
bleeding disorders
we are grassroots only um
we we have a dedicated staff we have
wonderful publications and programs but
the thing to know about hfa is that
03:06
advocacy is at our heart and at the
heart of everything we do
so like i said we today we'll talk about
trends in private insurance because
those overall
national trends affect you know trickle
down and affect
each of us um and obviously one
of the the big curves that 2020 has
thrown at us
is open 19 so we'll talk a little bit
about how
how the pandemic is affecting
03:37
um insurance and and
options for people who may be facing
coverage loss
because of the pandemic and its economic
fallout
we'll talk about some insur health
insurance basics because
health insurance is really complicated
it is dry
um it is convoluted and yet it is so
important
and so having that refresher might be a
helpful
just um pressure on the basic concepts
basic vocabulary
04:09
because that will help set you up for
success as
you're looking towards making your
choices for the coming year
we'll talk about some insurance company
practices of concern
that act as barriers to care and what
hfa is doing about it how that informs
our advocacy agenda
and we'll talk about some big picture
changes on the horizon
so as an overview the 2020 coverage
landscape
i as everyone knows
there is so much economic upheaval and
04:42
financial hardship due to coped right
now
and unfortunately that is causing
widespread
losses of jobs and when people lose jobs
often they
also lose insurance or they face
difficulty
in paying for care um it means that
medicaid enrollment is increasing around
the country which is wonderful that's
what the medicaid program is supposed to
do
it's supposed to be there to to provide
coverage in these times of hardship
but it means that states
05:15
are facing budgetary crunches as their
medicaid enrollment grows
private payers and that means insurance
companies or it means employers who
offer insurance to their employees are
trying to control costs because the
costs of healthcare are going up and up
and unfortunately they often try to
control costs by putting
obstacles in the way of consumers to
access services
and care that they need and for
a community like ours that is so reliant
05:47
on access to good health care
that's a really big problem it's almost
putting the burden
on the least appropriate place
um less of a problem in new york state
which is nice for you guys than it is in
in other states where i give this
presentation
there is a proliferation of cheaper but
skimpier health plan
options that are sometimes misleadingly
marketed
and do not provide the coverage that
people with bleeding disorders need
06:17
um it's a real situation of buyer beware
and as i said in new york state you were
lucky because your state
government provides some extra layers of
protection consumer protection that some
other states don't provide
and finally in terms of those big
picture on the horizon events
there is litigation over the affordable
care act whether it will survive
and there are upcoming national
elections and that all of that creates
some substantial
06:48
uncertainty about what will happen
in health insurance and health care over
the coming year
so let's talk briefly about trends in
private insurance and there's some
some charts and graphs in here that i
will not go into detail
i'm going to go whizzing right by them
but i'm happy to share this presentation
if anyone wants to look at them more
closely
so health spending is rising i think we
all know that
this just shows exactly how sharp land
is rising
07:20
premiums for job-based coverage are
increasing so this
is people who are fortunate enough to
have coverage through their jobs
and you can't see the years but it was
basically covered as a 20-year period
with
the farther past at the top the present
at the bottom
the dark blue shows the share that
employers
pay and the light blue shows the shares
that
might be deducted from your your
paycheck for your share of the premium
and the premiums for a family policy in
07:52
2019
the combined employer and employee share
thousand dollars last year
a growing number of people are
underinsured
and that means that when you take what
they have to pay in premiums
and then what they have to pay in cost
sharing to actually
use their insurance they have to spend
more than 10
of their income and so that's a
hefty financial burden on families and
underinsurance is a problem in the um
08:25
for people who buy
aca plans to buy individual plans on the
marketplace that's the orange line
but that's also a problem for people who
get insurance through their jobs
and the share of americans with
job-based health insurance
is decreasing this is before covered
and it is a concern because um the
american health
insurance system is kind of premised on
the idea that you will get
health insurance from your job and
increasingly that is not the situation
08:57
for
very many people
so as i said that erosion of job-based
health insurance has
only accelerated due to covert
this was a headline from the new york
times this summer
saying 5.4 million americans lost health
insurance because of the coveted
economic fallout
and that number has only increased since
the summer and
different analysts expected to
go as high as 10 or
09:28
20 million people impacted
so i did want to let you know if you are
in that situation if you are facing
the loss of coverage because you have
lost your job
we have resources for you um
this is just an infographic to present
it sort of
as as in as punchy a form as possible
but you know medicaid might be the
one place you look subsidized coverage
10:01
in the aca
individual market or cobra coverage
which is where you pay to take or you
take over paying the entire premium
for your job-based health plan and
continue
on the health plan you own before you
lost your job
hfa and nhf worked to create some
resources
as covid hid to to provide a little more
detail
around that that infographic and so
10:32
you can find this guide on the hfa
website and you can also find it on the
nhf website i'm just not as familiar
with their website is with ours
but it it provides kind of a road map
you know how to think about your options
where to look first
and um and you can always contact hfa
and i know you can also always contact
my colleagues at nhf
[Music]
we will be very happy to talk to you
over the phone and maybe
11:04
provide a little more tailored advice
so he said that we would do a bit of a
refresher we're
changing here is here on health
insurance 101
just um because this is convoluted
it is um it doesn't come naturally to
anyone
and so just going over the basics
can be helpful so i mentioned that
job-based coverage is kind of the
foundation
of the american system but even
11:38
in job-based coverage there's different
kinds there's fully
insured versus self-insured plans
fully insured is where an insurance
company pays the claims
and your premium covers all the risks
and costs
and administration of the plan it can be
very hard to tell whether you're in a
fully insured
or a self-insured plan because in both
cases you
in your wallet probably have a card that
says blue cross
or aetna or united health healthcare
12:10
the difference is with a self-insured
plan that
that insurance company is administering
the plan
on behalf of your employer and in the
end
your employer is on the hook for all the
costs
of your care and this is
typically the system that is used by
large employers
so if you work for home depot or wells
fargo
or ibm you know or safeway
any big company like that you are most
12:41
likely in a self-insured plan
um it self-insured
whether you're in a fully insured or
self-insured
plan also determines who is where you
take a complaint
if you are if if you're not getting
coverage
for something so do you go to the health
insurance company
um with a fully insured plan or do you
go to your hr department
for a self-insured plan
there are basic types of private plans
13:15
and that is true whether you're
in a fully insured or a self-insured um
they range from health maintenance
organizations
to to preferred provider organizations
the
the difference there is really how much
choice you have
and how broad of the network do you have
to go for care
and how easy is it to go outside of care
high deductible health plans linked to a
health savings account
are a specific kind of plan
13:46
where you have to pay quite a lot
out of pocket before your plan starts
kicking in anything
towards your medical costs but
if it's linked to a health savings
account your employer
might be funding a separate health
savings account that will help you
while you're in that deductible phase
so i've already started using some terms
and i haven't defined them yet
so now it's time to define them um
premium that is the amount that you pay
14:20
just to get the health insurance policy
think of it as
almost a membership fee it is um
what you pay right off the bat
to be able to say i have health
insurance
deductible is an amount that you have to
pay
out of pocket before the health plan
kicks in
and the deductible might not apply to
all services
so in fact for for most people um
primary care a
14:50
visit not not a comprehensive care visit
with your htc
but a primary care visit with your
general
practitioner it is covered before the
deductible
co-pay is a fixed dollar amount that you
pay
out of pocket and again this is in
addition to the premium
co-pay is something you might pay every
time you have a doctor's visit
or for prescription drugs coinsurance
is similarly a percentage
15:23
amount dollar amount that you pay for
using services and here the problem is
that it's not a fixed amount
it is a percentage now and it is very
common with specialty drugs
and you know clotting factor and other
food disorders medications
and because those are costly medications
um setting your out-of-pocket amount by
a percentage
rather than a flat fee can mount up very
quickly
15:55
so there are limits by federal law on
how much you have to pay in the given
year of
apocalypse these are really high
you levels you might look at them and
say
how could i possibly pay
eighty five hundred and fifty dollars or
seventeen thousand dollars from
my family on top of my premiums on top
of living expenses
and that is absolutely right these are
very high limits
16:27
the problem is there used to be no
limits before the affordable care act so
when you think about those call
insurance and that's when you think
about
paying a percentage of say your clotting
factor
costs um if there's no limits
you could be on the hook for even more
than this
but so so these are the good limits
they talk about the affordable care act
and they like to talk about the bad caps
and the good caps
these are the good steps they prevent
16:59
you from unlimited financial exposure
but they're still really high now what
counts
towards that out-of-pocket maximum
premiums don't remember that's just your
cost of getting in the door
but deductibles co-pays coinsurance
and qualified health expenses for
essential health benefits
so if you see an acupuncturist
that may not count towards your maximum
out-of-pocket it depends on if your plan
considers that an essential health
17:31
benefit but
um copays and coinsurance for your
prescription medications for
office visits those will count towards
your non-profit vaccine
i jumped ahead here these are the things
that don't count towards your
out-of-pocket maximum
your premiums that is your your cost to
get in the door
if you go out of the network and
you um turn out of network provider
they can bill you more than an
in-network provider we bill you and they
18:04
can bill you
actually up to the full rack rate
which is a problem that's something
called surprise billing or balance
billing
um and uh unfortunately
that does not that's a problem in and of
itself and it also doesn't count towards
your
your the limits on your out-of-pocket
spending
you may have heard about metal tiers
with plans
with bronze plans silver plans and gold
18:37
plans
and what that means is the percentage of
your medical costs taking you
as a typical consumer that you can
expect your plan
to cover and so a gold plan
is expected to cover more of your total
cost
and leave you with less outpocket
expenses
a bronze plan leaves you more exposed to
the out-of-pocket expenses
19:06
and so this just kind of breaks it down
for bronze plans but
in the marketplace by law have and it's
called an
actuarial value they're supposed to
cover 60
of the costs for medical care for a
typical consumer
silver 70 gold 80 percent
and platinum 90 and you can see that
um some of the employer plans so
non-marketplace plans um rate at the
19:36
upper end of those ranges
marin can i interrupt with that please a
lot of the
patients and families i work with who
are navigating the marketplace or
navigating high deductible
plans are very much
noticing uh you know the the very
generous pharmaceutical copay
programs that they offer um sometimes
that might
guide them for better or worse to take a
plan with a higher out-of-pocket is
there risks involved in that
20:06
or or uh is that strategic or i'm just
that's all right that's an issue that
comes up a lot it's a great question
and it's really hard to give one
seismics all advice as i'm sure
you have encountered um
i'll talk about a little later when we
talk about the
barriers to care um one of the barriers
to care
is a practice that some health plans are
adopting
where they're not allowing that
manufacturer co-pay assistance
20:38
to to count towards people's
out-of-pocket maximums
and so then it is a risk but if
you can be confident that and if that
you can make
full use of that manufacturer assistance
then you can be strategic you'd and it
makes sense
to to go for the lower premiums and
knowing that your out-of-pocket costs
will be um
covered by the manufacturer assistance
you
have to read the plan and you have to
21:10
read it carefully and
boy are those things long and dull and
convoluted
and then you have to make phone calls
because you can't just rely
on reading a plan you have to talk to
your
great and expert htc staff like you
um where where the
htc social worker may have experience
with the plans
in your area and know you know have
specific experience with those clans and
21:41
know
where the pitfalls are it is
labor intensive it involves a lot of
phone calls it involves you know please
take
notes and keep records for yourself as
you make these phone calls
um so so the answer is all of the above
that
it might be strategic to do that you
just have to
put in a lot of homework as long as i
look and thank you that's a very
22:09
thoughtful um response and one that i
i mirror with my my consumers as well
because i you know there are certainly
risks involved
and it's a buyer beware situation
before we go any further another
question that's popped up along this
process is
that that you talked about fully insured
and self-insured
um are there any differences uh it was
asked um
between the aca protections between
those two or
or do both do both buckets get equally
22:41
protected with those
they both get equally protected under
the aca
um so the aca required that
both types of plans have an internal
review process
if you have a difference of opinion or
you're unhappy that something
isn't being covered and they both have
to have an external review process
it's just you'll go different places for
those appeals depending on what kind of
plan
you are in there is also a shrinking
23:12
number of grandfathered plans
and i do not know off the off
the top of my head if there are any in
new york um
those plans you know we just marked the
10th anniversary 10th birthday of the
aca
those plans should have gone a way by
now but they've sort of
been grandfathered along and they do not
have to meet aca standards
i think it's very unlikely that someone
with a bleeding disorder is in
23:42
one of those because they do not
offer the protections that people in
this community
as a social worker i appreciate
referencing that because you're right
it's great that we're celebrating that
10-year birthday because uh
you're right in hindsight it was quite a
bear for me to help
people navigate because there seemed to
be these these potholes
through these uh these grandfathered
plants that hasn't come up as much
recently
yeah no it was that we
actually had a bunch of patient advocacy
groups had an
24:14
aca 10 year birthday party in washington
dc in march
i think it may have been the last and
personal thing i went to
um you know just to remind our friends
in congress
of the important games that the aca
achieved for for anyone with a
pre-existing condition
anyone relying on medicaid and we'll
talk about that at the end
here sorry for interruption keep going
no no
thank you you know i love it it makes it
more conversational it's much more
24:45
interesting than hearing me drawn on so
you're doing a fantastic job we
appreciate your gifts
so thank you so we'll talk about because
it is the fall and fall is typically
when open enrollment is this is a great
time to talk about getting coverage
sort of when now how and what to
consider
so open enrollment for employer plans is
typically once a year and it's often in
the fall away from
you know you can't you know they can
make their own
25:15
rules for aca marketplace plans it is
november 1
to december 15th in most states some
states
that run their own marketplaces like new
york can
can adopt a longer open enrollment
period
um for medicare plans um october 15th so
that is coming up really soon
to december 7th and those dates are the
same every year
there is also something called special
enrollment periods
and um and that those are triggered by
25:48
major life events um so if you have lost
your job
if you have been undergone a divorce
and the health insurance policy was uh
in the name of your divorced
spouse death of the policyholder uh
birth of a child adoption of a childhood
moving out of state
things like that um new york state
because of covid has actually um
held a i don't know whether to call it a
special enrollment period or an open
26:21
moment period but they have made it
available
i think now through the end of the year
they kept extending it
which is appropriate because people are
still experiencing those economic
impacts
so you really have to make your
insurance
choices during open enrollment because
otherwise
you are locked out unless you experience
one of these major life events
and here they are then
26:55
so eric and i started talking about this
what do you do
how do you evaluate your insurance
choices if you are fortunate enough to
be presented with choices
one thing i have to emphasize and i
that you do this eric with your patients
is
um don't just automatically renew
for the coming year make sure you you
review your policy and look for any
major changes because there could be
27:27
changes that make it not
work for you ask for help your
your htc has phenomenal stuff
um as i said your your national
organizations are
are stand willing to help we'd love to
hear from you
but your local htc is going to move
at a much more granular level the ins
and outs of the plans
that are available in your area
um don't wait till the last minute and i
think i already said this
27:58
call and and with bleeding disorders
are the products that are so essential
to
to our care the first person you get on
the phone is not going to know the
answer
this is where you have to make yourself
a pest and
it is hard at work um
you know and and no one likes to be that
person but it's saying
i think i may need to talk to someone
else i think you may not have enhancers
so asking for someone who deals with
28:30
specialty pharmacy
or specialty pharmacy reimbursement
those are the types of words that are
likely to get you
to the person who will have the answers
when you make these phone calls
so what are your major sources
from your employer if you are fortunate
enough to have
insurance offered through your job from
the individual
market the marketplace healthcare.gov
in new york it's got another name but
29:02
anywhere you are
if you enter healthcare.gov it will
redirect you to the right place
in new york it will redirect you to the
new york state marketplace
um i can say that staring keeping
offspring on the parents plan until age
26 has been just a key
key thing for my family there's medicaid
there's chip or for families with
uh who earn too much for medicaid but
need coverage for their children
29:32
the new york state basic health plan
which is
they're something created by the aca
there are only two
states that have adopted the basic
health plan
and it is it's available to people who
earn too much for medicaid
but for whom paying the prices in the
marketplace would be
a new burden and eric i'd love to
toss it to you to talk about anything
more about the basic health plan
or the essential health plan is the name
30:04
in new york exactly it's the essential
health plan
it's very easy to apply for on the new
york state of health.gov website that's
our marketplace here in new york
and and again it's a it's
it's a social worker's best friend is
what it is because it really has helped
it's been helped so helpful to our our
our consumers who
uh like you just said so eloquently mary
who sort of fall between the cracks who
we just could never afford even a silver
plan for the marketplace but uh
but make a little too much for medicaids
that's these
30:36
typically are our young men who maybe
aged out of their parents insurance
maybe aren't making quite enough
to pay for the marketplace plans
otherwise
and what's great about it is it covers
things beautifully almost as
comprehensively as medicaid but with a
very little out of pocket costs
and like the example i just gave of
maybe the young man who may be aged out
who doesn't have a lot of dependents
taking about 25
000 a year to qualify or less and uh
31:08
and have very little premium and it's
just a great program
yeah and i think the other category of
people so
as you said i think it's available to
people making up to 200
of the federal poverty level or about 25
000 for an individual
it's also available to
immigrants with legal status who may not
have the residency requirement years yet
to qualify for medicaid i believe that's
the case in new york
31:41
and so that's another really important
source
so and uh so then just rounding this off
you cover which is that program to
continue your
employer-based coverage um if you have
lost your job
coverage is very expensive because you
take over the employer's share of the
premium
as well as your own share of the premium
the
the thing is for people in our community
at this point in the year
if you have lost your job you are you
32:14
don't
qualify for medicaid you need to
continue coverage
cobra may actually make sense despite
the high price tag
because you have probably already met
your out-of-pocket requirements
and it allows you and if you went to the
marketplace you would have to start
all over again with a new deductible and
new
out-of-pocket requirements and you know
then the whole issue of whether you can
keep your existing
network of providers um including
32:45
specialty pharmacy and doctors and all
that
so so covert is a pricey option
but oddly enough for some people in our
community
it may sometimes be the right option
ma'am that's an exceptional point i have
to admit my the last several years i i
thought maybe cobra was going out of
style
because most of my my patients and
families
in those situations have shifted to the
marketplace but that's an interesting
point you just made about
maybe it might be worth the cost to stay
33:16
the course because of uh
those out of pocket maxwell's being met
and whatnot that's part of the equation
i hadn't thought of
yeah you know math is required
it was not my favorite subject in the in
the high school
and uh did not take much of it in
college
and so um so this stuff is not easy
but there are resources there are people
who can help with figuring this out
so marketplace plans um
33:46
most people who find plans on the
marketplace get assistance with their
premiums that is key
please do not be put off if you go to
healthcare.gov if you go to new york
state
i'm sorry it's along whatever the new
york state marketplace is
and you you put in your area and you'll
it will generate a list of plans and
you'll look at the premiums and your
eyes might come
but if your income is
under 400 of the federal property level
34:18
which is now
so i'm trying to remember so fifty
thousand roughly fifty thousand dollars
for an individual
a hundred thousand for a family for you
are eligible for
tax prep credits to help pay those
premiums
and so um
so you can't go by your first
gut reaction to those premiums you have
to keep
kind of plugging in the numbers then if
your income is between
34:53
100 and 250 percent of the federal
poverty level
you may be eligible for assistance with
your
pockets as well now because of the basic
the essential health plan in new york
this is less um less of an
issue in new york than in other states
because if you're under that 200 you're
going to go to the essential health fund
and have very little out of pocket
expenditures
so don't automatically assume that the
35:29
plan with the lowest premiums will make
the most financial sense for you
you have to think about your
out-of-pocket spending and this gets
back to the question that eric raised
you know can you count on the employer
i'm sorry the manufacturer copay
assistance
maybe you can and then you can go for a
lower premium
a lower premium and higher out of pocket
but you have to make sure that you can
make
take full advantage of those
manufacturer
36:00
co-pay assistance programs you have to
look for hidden
obstacles and that stand in your way of
making
good use of those programs
if you are buying insurance on the
individual market
again please view and
and healthcare.gov and the new york
state website will
automatically figure figure this in
if you are entitled to tax credits to
help with the premiums
and if you're entitled to assistance
36:31
with your out-of-pocket spending
you have to bring a lot of documentation
and input a lot of data about yourself
but um just understand
that the the list price may not be what
you are charged in the end
there are financial resources for paying
insurance
costs and eric mentioned one
that's really important to this
community which is those manufacturer
co-pay assistance
programs and co-insurance programs
37:05
there's also
premium assistance from entity charities
like
psi and so
that is another source of the systems
that can help
with that getting in the door paying
those premiums
and then different types of health
savings accounts that
your employer may or may not contribute
to
and so we're still talking about
considerations i love the homework the
the extensive homework that you're going
37:38
to have to do is you
sign up for a health plan in open
enrollment
and obviously one of the things you want
to look at is
does your plan cover the providers who
you
want to see and need to see is your htc
or your other hematologist of choice
in network what about any other
specialists that you need to see
hospitals that you use well you have a
choice of pharmacy provider that's
38:08
that's gotten a lot narrower in recent
years
and um what happens if you go
out of network so it's a lot as i said
it's a lot of um
information to piece together and figure
out what kind of poll
what the whole picture looks like when
you piece together all of these
different factors
very key are your products covered
um we always ask people to
38:42
to investigate whether their product is
covered
under the major medical benefit or the
pharmacy benefit and that is
so hard to find out um
part of the reason it's important to
find out is that most of these
marketplace tools
or online marketplace tools will have an
online formula area where you can
check if your products covered but then
only
the online tool only covers things that
are
covered on the pharmacy side so that's
39:14
another reason you have to make these
phone calls and you have to make
yourself a test
you may look in the marketplace plan and
say they don't cover
any product factor at all how can i sign
up for this plan
and it might be covered on the major
medical side and so you have to call
you're i see you nodding eric are there
other tips that
you found have worked for people i was
just nodding emphatically at that
particular kind of spider web you just
described
because i think a lot of folks uh
operate an assumption of the pharmacy
benefit and that
39:45
that shock value i've had many many call
me saying it's not
none of the drugs are covered and that's
not the case i mean it's the major
medical
and and and again you've given a couple
nice plugs to the friendly neighborhood
social worker but i'll
jump on that so that you know people
don't need to uh
do this alone they can certainly uh
reach out to their htc social worker and
and we can be advocates
and i have i've gone to you know for
folks who worked with the marketplace
i've i have a company within two two
meetings with health insurance
40:16
navigators
to help them ask the right questions
because it can
you know it can get overwhelming
and and the navigators are a great
resource they
they are provided by the marketplace
itself but
you know remember we're a small
community and so
our concerns are you know really
important to us the kind of
niche they the navigators may not ever
have
counseled someone with a bleeding
disorder and not even know
40:47
you know sort of where to begin so
having that expert assistance
is wonderful i can't speak to what my
colleagues do in
other asgcs but when i have um young men
or
patients who are navigating the
marketplace um i think a lot of the
you know sorry i'm aging myself so i'm
gonna but i'm still gonna say a lot of
the kids today are prone to just go
online and
and apply that way and that's very fine
but um
uh it's easy to you know i can't speak
of other states but sometimes there's
technical difficulties and glitches uh
41:18
maybe i'm just old-fashioned but i
really recommend our patients
connect with the navigator and bring uh
bring me along
just as an advocate and as soon as it
can help translate like you said
with this this really nitchy language
that's unique to our very small
community to this
otherwise great expert who knows a lot
about insurance
that's wonderful and really valuable
service that you're
providing so
i wanted to just touch on this so
41:49
you know even once you have insurance
unfortunately there can be bumps in the
road
insurance company practices that act as
barriers to care
um and these are some of them
uh you know some of them are our de
facto they're
you know how on earth do i pay these out
of pocket costs
some of them are insurance company
practices that's
um insurance companies creating narrow
formularies and saying we're not going
to cover
42:21
your product or we're not going to cover
your product the product that your
doctor thinks is best for you
until you try one two or three
other products first and fail on them
it's a practice called stick therapy
um or uh we're
we're going to place the product and
maybe the one that's best for you
on a higher tier with higher cost
sharing now again in new york state
you have some state level protections
42:51
that um some other some other people
would be very envious of which is
which is great um but
uh unfortunately this is
the lay of the land a lot of practices
that are
aimed at saving money but they do so by
making
it hard for people to access the care
they need
so i wanted to to put out some other
resources i
as eric said there really is no
substitute for
43:28
for making that in-person contact and
asking the questions
but there are some some
resources where you can start your
self-education on the hfa
website and indeed on the nhf website
and if you do encounter one of these
obstacles
you know you have your insurance and yet
you
cannot access the care you need because
of insurance company policies that stand
in your way
please let us know at hfa we have
44:00
something
that is now in its fifth year called
project calls where we try to document
those insurance company practices
we try to collect data and then
use that as we talk to lawmakers as we
talk to payers
to try and make
the insurance system work the way it's
supposed to be for people who need
it so project calls if you encounter one
of these problems which we hope you
won't
44:29
um you can call us you can fill out the
is now survey short survey if you call
us you will get a trained social worker
on the hfa
side and we keep your data very you know
uh confidential um
[Music]
and and just to let you know over the
years the project calls has been running
um we get twice as many reports of
problems
that people have encountered in
accessing their product
45:02
as we do of problems in accessing their
provider
um and we consistently
over the years in half the cases people
report that the insurance company
practice that is
causing them problems has caused them to
delay
care and we know in bleeding disorders
still need care can be
have really serious health consequences
so we want to
we take that to lawmakers and say look
you have to put some constraints on
45:34
insurance companies use of these tactics
because
it is harming people's health and it's
even backfiring
if you have delayed terror you have
breakthrough bleeding you have an
emergency room visit
or um you know you're using extra factor
that's not saving money for the
insurance company in the long run
so um please help this make like i said
i hope you will not
encounter these problems and if you do
and you
have bandwidth um and willing to share
46:06
your story with us
that helps us try and make a case of
change
so just takeaways for for the
the coming year if you do not have
insurance through your employer
start your search at new york state of
health.new york.gov or healthcare.gov
it's easier to remember and it will
direct you over to
to the new york website be an active
participant
and unfortunately put in all this hard
work that you have wonderful resources
46:39
here with your your htc staff being
so willing to help out on your behalf
make sure you understand if your options
change from year to year
do not just focus on this price because
there are
sources of financial assistance um
that can help you afford your insurance
so that's that's where we stand now
and unfortunately there are some
47:11
threats on the horizon
and the big one is a lawsuit that is
right now in front of the supreme court
i i don't know if any of you have heard
of it
but um it is a lawsuit challenging the
constitutionality of the affordable care
act
um most legal experts and that's
regardless of their political persuasion
actually think of the
merits of the lawsuit is that there is
very little merit to the lawsuit that is
on
47:44
really shaky grounds and yet two federal
courts
have have so far ruled against the
affordable care act
and decided that it is unconstitutional
either in a whole or in part and i'm
happy to i'm a former lawyer happy to
geek out on the arguments with anyone
who wants to ask those 15 questions
but um two things to know for right now
the case is on appeal to the supreme
court the supreme court will be hearing
oral
48:15
arguments on november 10th one week
after the election
and while the case is on appeal despite
these lower court rulings the aca
remains in effect
and why is that important i love this
graphic which came from
kaiser health news it says obviously the
aca has affected nearly all americans in
some way
um we talked about how the aca just
turned 10 this year
and 10 years is sort of a simultaneously
48:46
the blink of an eye and it feels like
forever
and so people now think that protections
that were put in place by the aca
are baked in people assume
for granted that even if you have a
pre-existing condition
you can get coverage and you won't be
charged more because of your
pre-existing condition
and the health plan can't deny you
treatment for your pre-existing
condition
that was not true before the aca
the aca provided medicaid expansion
49:19
provided funding
so that low-income adults regardless of
whether they have a disability
regardless of whether they have children
can get medicaid coverage that was not
true before
the aca created these marketplaces the
aca
also created provided benefits for
people
in employer-sponsored
health insurance so i got i remember i
said something about bad caps and boot
camps
pre-aca there were people who had annual
49:50
or lifetime caps on how how much their
insurance
would protect them so maybe the
insurance company would only pay out a
hundred thousand dollars of benefits in
a year
or a million dollars over a lifetime in
our community that doesn't go nearly far
enough
um and the aca said across the board
insurance companies cannot put those
kind of caps on benefits
the aca allowed their said plants have
to cover kids stage 26
50:22
their the aca subplants had to cover
essential health benefits so
in the in the marketplace
so access to maternity benefits to
prescription drugs
to special specialist can those were not
routinely covered by individual health
insurance plans before the aca
and how they are required using those
essential information
so if the case goes wrong and
this is actually from uh last summer i
think so the numbers
50:57
are higher now 21 million people could
use their health insurance altogether
that's people covered by medicaid
expansion and people who get their
coverage in the aca market crisis
133 million people across the us have
pre-existing medical conditions they're
not all as serious as bleeding disorders
but
smart enough to get people barred from
insurance
in the past or have to pay more
so about 52 million people have
conditions serious enough to be
51:30
denied coverage outright then you can
bet lead into soldiers following that
category
171 million americans can face a return
of any modern lifetime caps
the bagpipes the um you know
you've exhausted your health insurance
benefits and
have to look elsewhere and uh
2 million adults who are under 26 good
health plans to decide to stop covering
them
so like i said those are our pre-coded
numbers
52:02
those those numbers are anything
uh more extreme now because
um people are migrating to medicaid and
to large places
with coded and perfect related economic
difficulties
so that means healthcare is going to be
from to the center
in the november election and um now even
more so
with justice with greater guinness from
staff
last night um
and with a pandemic going on so people
52:37
are very concerned about staying healthy
and being able to pay for their care
so what does that mean it means
registering
please and they cannot tell you how to
vote
please make sure you're registered and
please
do the research and make sure to vote
and so with that i am going to end
the slideshow and um
i don't know if there are questions
53:10
actually um mary we addressed all the
questions
as we went uh we we got them all
all tackled i have to tell you you did a
fantastic job covering so much ground
and really taking some complicated
concepts and breaking them down although
know between you and me it sort of
bummed me out at the end there it's a
it's it's it's it's it's heavy uh to to
think about
just as a person who's been serving the
bleeding disorder community myself for
10 years
and to know i i understand that the aca
53:42
is
politically charged and maybe provokes
people in different directions depending
upon where they
they may they may be philosophically or
politically but uh but as a provider i
have to tell you it's made a huge amount
of difference in the lives of our
patients
and i just i dread the thought of going
back to our uh
having to help patients deal with uh
being annual caps
uh by march because their medicine's so
expensive or
not getting their medicine at all
because of pre-existing condition so
i'm gonna hold my breath and see what's
54:15
uh what
comes ahead i think it'll be months
ahead before we know right it will be
because um
fools aaron to try and predict anything
about what's
happening with the supreme court right
now but as i say
um the case won't be argued until a week
after the election and then it can
um the justices typically
issue an opinion before their term ends
in the
54:43
summer of 2021 unless they were to
decide that they needed to have it be
argued for some reason um
and the end there's an election and who
knows what
what that will bring um
[Music]
so it is an unsettled time and
um it is unsettling but i guess i i
guess to spin it in a hopeful way um
i'm incredibly proud to be a part of the
bleeding source community as a provider
because it's a very empowered
community and i think that
55:18
folks with hemophilia and von
willebrands and rare bleeding disorders
can say there's a feather in their cap
and that their stories helped
i think help the aca get passed their
stories made a difference
and new york state has a very empowered
uh blindness source coalition hfa
and nhf have have wonderful and i think
very powerful
um advocacy days both in the state and
certainly on the national level so we're
not done fighting yet
55:48
and uh this community will continue to
fight i'm sure of it no
whichever way the wind blows so so
on that note i see we've come to about
an hour here and uh
i just want to thank you again mary
you're you're extraordinary i appreciate
you uh
you sharing your time with us and your
expertise
and um my understanding is this this
program uh this this session will be
recorded
and uh for anyone who missed it uh
i i'm thankful that uh that they can
catch a later date
56:19
well thank you so much for having me and
i've really uh i
really enjoyed our back and forth and
having this via conversation
it's really marvelous let's do it again
sometime okay man yes
yes well on that note i just want to
wish everyone well
and uh we'll uh see you next time
take care
you